Client Stories

When it was time for my 18-year-old kitty to go, the staff at PW&W were extremely comforting and respectful of my pain. They called to let me know the urn I had chosen was too small, and helped me choose another that was the same price. I would never have known if they had not given me all of her remains; it shows great integrity that they were honest! Besides, anyone with original “Pete the Cat” artwork is alright in my book! (Thanks for your caring service…I will use you again when the time comes–which I hope is years away!)

I can’t express how the great people at PAWS, WHISKERS & WAGS make the unbearable, bearable. From our first phone call, our experience with Christine and “Paws, Whiskers & Wags” was incredibly helpful and supportive. She and Frannie were very understanding and sensitive, when we had to have our sweet Airedale put down this past week. This is an amazingly well run, professional, and compassionate company. I’m glad to support another Decatur business and am grateful for the empathic manner that was conveyed to me during a very difficult loss.

We lost our beloved cat last week. When we finally came to the realization that it was time for him to leave us, we were completely lost as to what we needed to do. We called our Vet, who was less than helpful. We knew we didn’t want his last moments to be spent in a stressful place. We called Christine at Paws, and not only did she reassure us that she would help with his arrangments, she went above and beyond and gave us the number of a vet that would come to our home to help put our cat at rest. I will never forget the kindness and caring we were given from Christine. She made this horrible day, much easier to accept. I mourn the loss of my pet, but am thankful that he left us in the best possible way, and this is all thanks to the call I made to Christine and Paws, Whiskers and Wags.

“We were away on vacation. Our neighbor was taking care of Miss Kitty, our cat. Somehow, Miss Kitty slipped out the door undetected. Eight hours later when the neighbor came by after work, Miss Kitty was nowhere to be found. Her collar had our home phone number on it, but our frantic neighbor had no way to check the messages in case someone called. Thanks to Pet Tracker 360^sm, someone found Miss Kitty, called the Pet Tracker hot line and Miss Kitty was back with us.”

We live in Jasper, GA but my sister recommended Christine when one of our beloved cats died suddenly from asthma. We were in a state of shock. Christine made a special trip to our vet in Atlanta to pick up Roscoe’s body and handled all the details for us. We were so relieved that his body was handled with care & dignity & we were consoled by knowing that it was his ashes we received. This was not the case with a cremation by another Atlanta pet crematory that we used. If I could give them 10 stars, I would !This is the ONLY place to consider when pet cremation is needed.

Both of the women I met at Paws were really kind and helpful and took the time to answer all of my questions. I really needed someone who understood what I was going through and I didn’t feel any insincereity from them at all or that this was just a business for them. They were incredibly helpful.