Privacy Policy
Last updated: July 23, 2025
1 | Who We Are
Paws, Whiskers & Wags, Your Pet Crematory
2800 E. Ponce de Leon Ave., Decatur, GA 30030
Phone: 470-518-4906 (GA) | 980-291-4172 (NC/SC)
Website: pawswhiskersandwags.com
2 | What Personal Data We Collect
| Category | Typical Fields | Why We Collect It |
|---|---|---|
| Contact Form | Name, email, phone, location, message | Answer your inquiry, schedule services, send quotes |
| Service Intake (offline) |
Pet name, weight, memorial choices, payment info | Fulfil a cremation contract and issue receipts |
| Website Analytics | IP address, browser, pages visited, time on page | Understand site traffic and improve content |
| Advertising Tags | Google Ads click-ID, remarketing cookie | Measure ad effectiveness and show follow-up ads |
We do not request or store veterinary medical records on this site.
3 | How We Use Cookies & Third-Party Tools
- Google Analytics records anonymous usage statistics. Event-level data is retained for up to 26 months.
- Google Ads / Remarketing may place a cookie so we can show a follow-up ad (e.g., about our free grief-support group).
- You can block or delete cookies in your browser or install Google’s opt-out add-on without losing access to our core content.
4 | Your Choices
- Opt out of marketing emails by clicking “unsubscribe” or writing to privacy@pawswhiskersandwags.com.
- Request deletion of contact-form messages we hold about you.
- Disable cookies in your browser or use a private-browsing mode.
5 | How We Protect Your Data
- Encryption in transit: All pages are served over HTTPS/TLS 1.2+.
- Encryption at rest: Email and backups reside on encrypted drives secured by strong passwords and multi-factor authentication.
- Limited retention: Routine web inquiries are kept for up to 12 months, then purged unless they become part of an active client file. Business records are retained for seven years as required by state law.
- Access controls: Only authorized staff may view client records, and only for the tasks they must perform.
6 | Children’s Privacy
Our services are intended for adult pet owners. We do not knowingly collect personal information from children under 13. If you believe a child has provided data, please contact us so we can delete it.
7 | California Residents (CCPA)
If you reside in California, you may request to know what categories of personal information we collected in the past 12 months or ask us to delete it. Use the contact details below to exercise these rights.
8 | Changes to This Policy
We review this notice annually. Updates will appear on this page with a revised “Last updated” date.
9 | Contact the Privacy Officer
Privacy & Security Officer: Christine Hunsaker, CEO
Email: privacy@pawswhiskersandwags.com
Phone: 470-518-4906 (9 a.m. – 5 p.m. ET, Mon–Fri)
FAQ: Is Google Analytics a Third-Party Advertising Cookie?
Yes. Google Analytics and Google Ads are third-party services managed by Google. We use Analytics for anonymous traffic metrics and Ads for occasional remarketing campaigns. Both place their own cookies; you can block them without affecting normal site access.