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Supporting a Friend Who Has Lost a Pet July 24, 2025

Offering Comfort for the Loss of a Beloved Pet

The bond we share with our pets is profound, and losing them is a heartbreaking experience. When someone you care about is facing this grief, your support can make a world of difference. The key is to offer simple, genuine compassion.

How to Provide Meaningful Support

The most valuable gift you can give is a listening ear. Grieving owners often need to share stories of their pet to process their loss. By allowing them to talk, you help them heal.

Focus your support on validating their feelings and honoring their pet’s memory.

Comforting Words and Actions:

  • Acknowledge their pain with sincerity: “My heart is with you,” or “I am so incredibly sorry for your loss.”
  • Recall a fond memory: “I’ll never forget the way Blacky used to purr so loudly,” or “Duke had the happiest tail I’ve ever seen.”
  • Offer your presence: “I’m here for you, whether you want to talk or just sit in silence.”
  • If you also grieve the pet, express it gently: “I’m going to miss him, too.” This helps them feel less alone.

Phrases to Avoid

While your intentions are good, some common expressions can feel dismissive to someone in fresh grief. It’s best to steer clear of:

  • Comparing their grief: Avoid saying “I know how you feel,” as every loss is unique.
  • Offering silver linings: Phrases like, “He’s in a better place now,” or “At least he had a long life,” can invalidate the pain they are feeling right now.
  • Suggesting a replacement: Never say, “You can get another one.” A pet is a family member, not an object. Mentioning their other pets can also be hurtful.
  • Imposing a timeline: Statements like, “You’ll be okay soon,” can make them feel pressured to “get over it.” Grief needs its own time.

Examples of Written Condolences

  • “Dear Rachel, I was heartbroken to hear about your sweet Fluffy. She was such a beautiful cat and brought so much joy. I know how deeply you’ll miss her. Please know I’m thinking of you and am here if you need a friend to talk to. Love, Erin”
  • “Dear Rachel, I am so sorry to learn of Fluffy’s passing. He was such a special dog with a wonderful spirit, and I know your home won’t be the same without him. Holding a special place for him, and you, in my heart. Please let me know if I can help in any way. Love, Erin”

When Words Fail

Other ways to help someone experiencing the loss of a pet are:

  • Make a donation to an animal charity in their pet’s name. The ASPCA, for example, has a program where you can make a donation in a pet’s name. Also consider reaching out to your local Humane Society or Animal Shelter – they are always in need of donations and volunteers.
  • Consider pet sympathy gifts. You can find some ideas for this in the Keepsake section of our Urns & Memorials catalog – think tokens, like an necklace or engraved ornament – something that helps keep their pet close to their heart. We also have a list of recommended books on pet loss that can help them through the grieving process.
  • Recommend a Pet Loss Support Group – if you think they would be comfortable with it, you can refer your friend or family member to our Pet Loss Support Group, which meets twice a month via Zoom. There, they can converge with like-minded animal lovers who are going through the same process of loss.