Pet cat looking out window.Pet Cremation Service FAQs

The death of a pet is likely to be as traumatic to your family as losing a human loved one. Pets are important members of the family therefore, end of life decisions you make about pet cremation service are likely to be the last thoughtful thing you do for your pet. This section is designed to guide you through the most frequently asked questions (FAQs) about choosing pet cremation services for your pet.

Q: Is pet cremation service increasing in popularity?
A: Yes. Cremation has been increasing in popularity and acceptability in the funeral business for decades. It only stands to reason that more people would choose it for their pets as well. Cremation is simple, clean and affordable.

Q: How is pet cremation accomplished?
A: A pet’s body is placed in the cremation chamber where, through heat and evaporation, the body is reduced to its basic elements which are referred to as “cremated remains.” It may surprise many to learn that ashes are not the final result since “cremated remains” have neither the appearance nor the chemical properties of ashes – they are, in fact, bone fragments. Since the term “cremated remains” is little used by the public, most people refer to the “cremated remains” as “ashes.” Following preparation, the ashes are placed in a permanent urn or in a temporary container, suitable for transport.

Q: Can my veterinarian help me with pet cremation services?
A: Yes. Your veterinarian has been a trusted partner to you and your pet in matters of healthcare, so it only makes sense to ask their advice about death care or pet cremation service. There are often multiple pet cremation service providers in a geographic area. You, along with the help of your veterinarian, should choose the one that is right for you. However, the decision is ultimately yours. Ask a lot of questions, do your homework.

Q: What if my pet dies at home or when my veterinarian is closed?
A: Most pet crematories claim to have a 24-hour service. It is recommended that you call, after hours, to check services, prices and professionalism of the staff, in advance of when you need them. Be sure to ask about additional fees for services, outside of business hours.

At Paws, Whiskers and Wags, we answer our phones 24 hours a day and offer care around the clock. If your pet dies outside our regular business hours, call for immediate assistance, or if you prefer to wait until we open, we have provided some steps to care for your baby until then.

• You may snuggle your baby in their favorite blanket or bed.
• Be sure to put some plastic under the nose and tail as fluids may be lost.
• Place your baby in a cool, dry place away from other animals.

Q: Can I visit the pet crematories in the area?
A: Yes, in fact, we recommend it. While the North Georgia, Tri-State crematory scandal did not impact the pet industry, it did shine a glaring light on what could happen if an innocent party partners with the wrong cremation provider. As a pet owner, you should visit the crematories in the area to learn what is offered and inspect the cleanliness and quality of the facilities and equipment. The cremation equipment should not be outside. Ask about the age of the machine and if they have other operations outside the city. Is the staff professional, kind and forthcoming with information?

Visiting the facilities will also give you peace of mind after the fact. Remember, if you are not permitted to inspect the entire operation, you probably do not want to trust your pet to them.

Q: Does crematory ownership matter?
A: Yes. The education, understanding of cremation integrity, a love for pets in life and death and open-door policy, speak to the integrity of a business and how it is run. At Paws, Whiskers & Wags, we have more than 20 years of cremation experience. We love our pets, just like you do and for that reason, we have built a state-of-the-art full disclosure operation with you in mind.

Q: How do I know those are my pet’s ashes?
A: Some pet crematories provide a certificate of authenticity, or nothing at all. Since those authenticating the certificate are usually the owners/operators of the crematories, one could question the validity since pet owners or veterinarians are rarely present for the cremation. A certificate is not proof.

At Paws, Whiskers & Wags, we ensure that every pet taken into our care is issued complimentary patented Pet Tracker 360®. We are the only pet crematory that uses Pet Tracker 360® and therefore, we can guarantee the ashes returned are the ashes of your pet. The Pet Tracker 360 system provides comfort and assurance that the ashes you receive are indeed those of your pet.

Q: How much does pet cremation service cost?
A: Pricing information is available on our services page or you can call us or request an information packet through this form. If you speak with your veterinarian, be sure to ask which crematory facility is used and if they provide a choice of crematories. Since it is your pet, the choice ultimately belongs to you. Ask lots of questions.

Q: Is an urn required and where do I get one?
A: An urn is not required. The ashes are usually returned in a temporary container, provided by the crematory. Most people who choose a private cremation however, also choose a permanent container or urn, reflective of memories of their pet. Paws, Whiskers & Wags maintains an extensive urn gallery can be viewed online or in person at our facilities.